Current Roles and Projects:
Civic Service is a series of programs to inspire, train, and connect civil servants to use design in order to create better public services. I co-founded Civic Service in February 2013 with the Parsons Design for Social Innovation and Sustainability (DESIS) Lab.
The NYC Mayor's Office of Housing Recovery Operations and the Build it Back Program are New York City's federally funded efforts to rebuild homes damaged by Hurricane Sandy. I run communications, manage the website and social media, and work on a few special projects.
I'm proud to be a (somewhat) active member of the NYC Service Design Network, producing lectures and networking events on occasion.
My passion for taking photos is definitely greater than any skill I have, but I also often find myself in the right place at the right time:
I've been extremely lucky to write for a number of design and innovation outlets, including at:
I was a Dartmouth Lombard Fellow with the NYC Office of Emergency Management, working on both the Logistics and External Affairs teams. During Hurricane Sandy, I spent two months in the field as a Logistics Coordinator. I also took a lot of photos.
For my senior engineering thesis, I spent six months embedded with the local police department. What started as a simple product design project quickly turned into a complex exploration of service design, leadership, organizational behavior, and police culture.
After graduating from high school, I interned in my local fire department on a whim. The first summer there I learned all about the fire trade and built a database of life safety information. The second summer, funded by a grant from Dartmouth, I mapped my town's 1,000+ fire hydrants with GPS.